Emergency 01620 822262
Haddington 01620 822262
Musselburgh 0131 6653343
Dunbar 01368 860461
North Berwick 01620 894471
Prestonpans 01875 814772
Emergency 01620 822262
Haddington 01620 822262
Musselburgh 0131 6653343
Dunbar 01368 860461
North Berwick 01620 894471
Prestonpans 01875 814772

Permanent Full Time Veterinary Receptionist

Fantastic opportunity for a new receptionist to join our team.

As the face of the practice, the successful candidate will be responsible for making our clients feel welcome, and for ensuring that their needs are met in a friendly, professional manner.

The successful candidate will be positive and enthusiastic, with an ability to follow protocols to assist the smooth running of a busy practice. The successful candidate will be required to work in our surgeries located throughout East Lothian.

Key Responsibilities:

  • Meeting and greeting clients in a pleasant, professional manner
  • Booking appointments
  • Dealing with client enquiries face to face, by telephone and email and emailing practice literature
  • Handling client queries positively and efficiently
  • Registering clients and keeping client records up to date on the practice computer system
  • General office duties as required to support the practice
  • Taking payments
  • Keeping the reception area clean and tidy
  • Preparing medicines for dispensing (counting/packaging medicines/ labelling bottles etc)

Skills and Experience:

  • Excellent customer service skills
  • Ability to work in a fast-paced environment
  • Professional, organised and flexible
  • Good attention to detail and ability to follow protocols
  • Driving licence

Hours and Shift Pattern:

  • 40 hours per week
  • Monday to Friday (8hr shifts)
  • Varied daily shift patterns (8am - 4pm; 8.30am - 4.30pm; 9am - 5pm, 10am -6pm; 11am - 7pm)
  • 1 in 6 Saturdays (paid as overtime or time back in Lieu) 9am – 1pm
  • Full Training Provided

Benefits:

  • 4 weeks’ paid holiday not including bank holidays
  • Paid overtime or time off in Lieu
  • Uniform Provided
  • Additional holiday based on length of service
  • Enhanced maternity, adoption, shared parental leave and surrogacy pay
  • Enhanced paternity pay
  • Birthday leave
  • Discounted veterinary fees
  • My Benefits - various discounts including retail & gym memberships
  • Cycle to Work scheme
  • Pension
  • Paid bereavement leave
  • Company sick pay
  • Employee opinion survey
  • Annual pay reviews
  • Social events
  • Focus on employee wellbeing
  • Free flu jabs

Application Deadline: Midnight Monday 11th Oct 2021

Job Type: Full-time, Permanent

Salary: £19,300.00 per year

To Apply: Please send a CV with covering letter to sarah@linksvet.co.uk by midnight 11th Oct 2021

Job Title
Permanent Full Time Veterinary Receptionist
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