Emergency 01620 822262
Haddington 01620 822262
Musselburgh 0131 6653343
Dunbar 01368 860461
North Berwick 01620 894471
Prestonpans 01875 814772

If you are looking to book a cat vaccination, please be aware that there is an ongoing shortage of some cat vaccines affecting all UK Veterinary practices. Find out more here.

Client Charter

Our promise to you

Client Charter

Our promise to you

  • We will always greet you and your pet with a smile
  • We will always treat your pet as if it was our own, with total care and attention
  • You will only ever be seen by fully qualified vets and trained nurses, using the most suitable equipment and medicines available
  • In the consultation room, we will always listen to you to understand the nature of your concerns and explain the treatment options available to you
  • We will endeavour to discuss any costs with you before they arise
  • We will regularly seek your feedback to try and improve our service to you

Rights of our Staff

We believe that our staff have a right to be treated politely and respectfully at all times.  Therefore, we reserve the right to refuse our services to anyone who acts in a threatening or abusive way towards our staff.