Emergency 01620 822262
Haddington 01620 822262
Musselburgh 0131 6653343
Dunbar 01368 860461
North Berwick 01620 894471
Prestonpans 01875 814772
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Emergency 01620 822262
Haddington 01620 822262
Musselburgh 0131 6653343
Dunbar 01368 860461
North Berwick 01620 894471
Prestonpans 01875 814772

We are open and COVID-19 SAFE. Click here to find out more

About Us

Find out more about Links Veterinary Group

About Us

Find out more about Links Veterinary Group

Our friendly, professional team are highly skilled and passionate about caring for animals. We understand how important your pets are to you and your family, which is why we focus on preventative health care to help ensure they’re happy, fit and healthy throughout their lives. Protecting animals from preventable diseases, and avoidable pain and discomfort, is an important part of what we do.

Links Vet Group is a very modern veterinary practice with state-of-the-art facilities and contemporary surgeries; backed with over 150 years of trust from pet owners, horse owners and farmers across East Lothian.

To help make gold standard preventative treatments more affordable we offer a money saving health care plan. Save with Links Health Care Plan.

Contact us to book a Free Initial Health Check.

Our Mission

  • To help pets live longer, happier, healthier lives
  • To give their owners a caring and professional experience that is second to none

Our Values

  • Putting our customers first, offering unparalleled service at every interaction
  • Providing a gold standard of treatment through state of the art techniques, facilities and specialists
  • Adding value with free clinics and advice
  • Behaving in a fair, transparent and ethical way
  • Supporting staff and encouraging their continual development
  • Striving for excellence in everything we do

Payment & Insurance

Full payment is required at the time of consultation and can be made by cash, cheque, credit or debit card. If insured with Petplan we just ask that you pay the policy excess at the time of treatment and we will make the insurance claim on your behalf. Unfortunately this arrangement doesn’t exist with other insurance providers and we do ask for full payment at the time of treatment.

Please contact your insurance company as soon as possible to request a claim form which will speed up your claim and enable your insurance company to reimburse you as quickly as possible.

Payments can be made by cash, cheque, credit or debit card.

 

IF YOUR TREATMENT IS NOT INSURED

Payment is required for all uninsured procedures, services and products at the time of treatment or collection.

 

IF YOUR TREATMENT IS INSURED

You have two options.

Option 1:

  • Pay your policy excess
  • Pay £16 admin fee
  • Sign a claim form  

We’ll process your claim and your insurer will pay US direct.

Option 2:

  • Pay for your treatment in full
  • Sign a claim form
  • NO admin fee

We’ll process your claim and your insurer will pay YOU direct.

All insurance claims are processed electronically for a speedier settlement.

 

ESTIMATES

We are always happy to provide a written estimate before proceeding with treatment. Estimates are based on our expert judgement and on years of experience. However, the estimate may be exceeded if further investigation reveals that additional or alternative treatments, or operative measures, are considered necessary and in the best interest of your pet. Please ask us for regular updates of ongoing treatment and the costs involved when your animal is hospitalised so that you know what you will be asked to pay.