Payments and Insurance


dog girl insurance

Full payment is required at the time of consultation and can be made by cash, cheque, credit or debit card. If insured with Petplan we just ask that you pay the policy excess at the time of treatment and we will make the insurance claim on your behalf. Unfortunately this arrangement doesn’t exist with other insurance providers and we do ask for full payment at the time of treatment.

Please contact your insurance company as soon as possible to request a claim form which will speed up your claim and enable your insurance company to reimburse you as quickly as possible.



Why Links Vet Group recommend Petplan® insurance
Not all pet insurance is the same, and with the range of treatment available rapidly increasing, it’s essential to choose the right insurance. You can then afford the very best treatment if the worst should happen.
That’s why we recommend Petplan®, the UK’s No.1 pet insurer with over 40 years’ experience in keeping pets healthy and happy.  These are some reasons why 9 out of 10 vets like us promote Petplan®:
  • Their expert vet support team works with us to quickly assess any claim.
  • They can pay us directly, so you often don’t have to pay upfront or fill in claim forms.
  • They won’t put up your premium just because you make a claim.
  • Unlike many insurers, they also cover dental illnesses and injuries.
  • And if you’re worried that your pet might develop a long-term condition, their Covered For Life® policy gives you extra peace of mind knowing you’re covered, so long as you renew each year without a break in cover.
It’s easy to get the protection your pet deserves.
To receive 4 weeks’ free Petplan® insurance visit us in practice or activate online today
 Petplan Insurance options
At Links Vet Group, we pride ourselves on giving you the very best advice to help you care for your pet. Petplan® will also give you a 10% discount when you buy online.
Petplan is a trading name of Pet Plan Limited (Registered in England No. 1282939) and Allianz Insurance plc (Registered in England No. 84638), Registered office: 57 Ladymead, Guildford, Surrey, GU1 1DB. Pet Plan Limited is authorised and regulated by the Financial Conduct Authority.  Allianz Insurance plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Independent Vetcare Limited are an Appointed Representative of Pet Plan Limited. Independent Vetcare Limited is not part of the Allianz (UK) Group.



We are always happy to provide a written estimate before proceeding with treatment. Estimates are based on our expert judgement and on years of experience. However, the estimate may be exceeded if further investigation reveals that additional or alternative treatments or operative measures are considered necessary and in the best interest of your animal. Please ask us for regular updates of ongoing treatment when your animal is hospitalised, and the costs involved, so that you know what you will be asked to pay.